Customer Success Manager jobs in 2026 — required skills, demand trends, and top hiring cities
As of 2026-09-30, Skillenai has indexed 12 job postings with the title “Customer Success Manager” over the past 90 days. The skill mentioned most often is Customer success.
Last updated · 90d ending 2026-09-30
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Frequently asked questions about Customer Success Manager jobs
+How many Customer Success Manager jobs are being posted in 2026?
Skillenai has indexed 12 job postings with the title “Customer Success Manager” over the 90 days ending 2026-09-30.
+What skills do Customer Success Manager jobs require?
Across Customer Success Manager postings indexed by Skillenai over the 90 days ending 2026-09-30, the skills mentioned most often are Customer success, account management, retention strategy, Salesforce, Gainsight.
+Which cities are hiring the most Customer Success Manager?
As of 2026-09-30, Customer Success Manager postings indexed by Skillenai are concentrated in New York City, Beijing, San Francisco, Tampa.
+Is Customer Success Manager a good career path right now?
Skillenai indexes 12 Customer Success Manager postings over the 90 days ending 2026-09-30. The skill mentioned most often in Customer Success Manager postings is Customer success, so building it gives the strongest signal that an applicant matches the role.
+How can I track new Customer Success Manager job postings as they’re indexed?
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+What roles do people move into and out of Customer Success Manager?
The career-flow chart shows roles before and after observed employer changes across all locations. Counts are moves, not distinct people or promotion probabilities. Same-role moves to another employer are included. The incoming and outgoing sides are separate groups of observations, not a matched three-stage journey.
Weekly indexed Customer Success Manager postings — last 90 days
Career paths through Customer Success Manager
Different-role employer moves. Each side is scaled independently.
Historical career profiles · all locations
73 employer moves kept the same role.
Roles before Customer Success Manager
Roles after Customer Success Manager
How to read this chart · view counts
Each side is an independent set of observed employer moves, not the same people followed through three stages. Ribbon widths compare move counts within that side. Internal moves are not included.
Same role means a change of employer while keeping the same role. Counts are moves, not distinct people, promotions, or your chances of making a particular move.
Source: Skillenai talent graph, historical career profiles. Historical descriptions and coverage can change. Only the leading published connections are shown.
| Connection | Moves |
|---|---|
| Before: Customer Success Manager (different employer) | 73 |
| Before: Project Manager | 23 |
| Before: Account Manager | 22 |
| Before: Program Manager | 18 |
| Before: Product Manager | 11 |
| Before: Operations Manager | 10 |
| Before: Business Analyst | 9 |
| Before: Account Executive | 9 |
| After: Customer Success Manager (different employer) | 73 |
| After: Program Manager | 38 |
| After: Product Manager | 38 |
| After: Project Manager | 20 |
| After: Software Engineer | 15 |
| After: Data Analyst | 13 |
| After: Account Manager | 12 |
| After: Business Analyst | 12 |
Skills most often required for Customer Success Manager
| Name | Postings | Share |
|---|---|---|
| Customer success | 7 | 58.3% |
| account management | 5 | 41.7% |
| retention strategy | 3 | 25.0% |
| Salesforce | 3 | 25.0% |
| Gainsight | 3 | 25.0% |
| Renewals | 3 | 25.0% |
| adoption plans | 2 | 16.7% |
| Success plans | 2 | 16.7% |
| Autonomous Search | 2 | 16.7% |
| retention | 2 | 16.7% |
| Risk forecasting | 2 | 16.7% |
| ROI | 2 | 16.7% |
| implementation | 2 | 16.7% |
| upsell recommendations | 2 | 16.7% |
| support routing | 2 | 16.7% |
Top companies posting Customer Success Manager jobs
Employers ranked by indexed job postings in the last 90 days.
| Company | Postings · 90 days |
|---|---|
| Bloomreach | 2 |
| Eudia | 2 |
| Profound | 1 |
| NielsenIQ | 1 |
| Dash0 | 1 |
| Bohen Consulting Group | 1 |
| Cresta | 1 |
| Credo AI | 1 |
| Arize AI | 1 |
| Gitlab | 1 |
Job postings indexed over the past 90 days, grouped by resolved employer. Counts are postings, not hires. Companies without a published page appear without a link.
Top metros hiring Customer Success Manager
| Name | Postings | Share |
|---|---|---|
| New York City | 3 | 25.0% |
| Beijing | 1 | 8.3% |
| San Francisco | 1 | 8.3% |
| Tampa | 1 | 8.3% |
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How this was computed
Counts derive from the Skillenai jobs index over the 90 days ending 2026-09-30, matching postings whose canonical role is “Customer Success Manager”. Pages refresh weekly (or daily for the top-50 most-posted roles). An adjusted trend is not shown because comparable posting coverage is insufficient.
- role
- Customer Success Manager
- source
- Skillenai jobs index, deduplicated daily
- data_as_of
- 2026-09-30
- window_days
- 90
The demand, skills, and geo numbers on this page come from the same Skillenai labor market index that powers our API. Use it for compensation benchmarking, hiring-competition analysis, and skill-adoption tracking.
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